Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job is responsible for setting the strategy and executing the activities required to meet the Revenue, Membership and Margin targets set for the National Accounts Segment. This individual will be required to ensure that the talent, structure and capabilities required to win in the market are appropriate. This role operates within the Commercial Segment, across the footprint of PA, DE, WV and NY but is also responsible to identify larger Nationwide market opportunity’s including, but not limited to Second Blue Bid. This role also serves as our lead at the BCBSA level. This role oversees the management of approximately 170 clients that make up $1.9B in revenue and 1.6M in membership, and is also responsible for leading, providing direction and driving new Sales of approximately 70K new members per year. It is very important that the individual in this role has very solid broker/consultant relationships and is open to exploring new/alternative distribution channels in an effort to meet his/her goals.

ESSENTIAL RESPONSIBILITIES

Develop and implement the market sales strategy.
Ensure that member and profit targets are attained.
Oversee acquisition of new accounts and retain current accounts.
Drive acquisition of ancillary business.
Manage association and broker relationships
Provide incentives for brokers to sell Highmark products.
Explore new and alternative distribution channels for products.
Build the Highmark brand in the market and/or community.
Maintain appropriate mix of products and services.

EDUCATION

Required

Bachelor's Degree Business Administration/Management or Health Care

Substitutions

None

Preferred

Master's Degree in Business Administration

EXPERIENCE

Required

10 years of progressively responsible Healthcare experience in Sales or supporting Health Plans
7 years in a management or leadership role

Preferred

None

LICENSES AND CERTIFICATIONS

Required

State Producer's Licenses in Accident and Health or must be obtained within 90 days of hire

Preferred

State Producer's License in Life

SKILLS

Strong financial skills, strong planning skills, multi-year sales experience, multi-site account experience, sales management experience, broad background in sales, knowledge of general insurance principles, an understanding of indemnity and managed care products
Sales management and operational experience (e.g. claims, membership)
Technical experience in underwriting, care management, and time tracking
Sales and financial aptitude, knowledge of customer needs and market trends
Extensive knowledge of Highmark products including ancillary products
Demonstrated experience in budget management, resources management, planning skills
Excellent oral, written and presentation skills as well as conceptual and analytical skills
The incumbent must take charge of, and accountability for, the planning and development of Regional Accounts strategies while assuring Corporate deadlines and objectives are met

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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