Company Background

Optimal Strategix Group, Inc. (OSG) provides marketing strategy consulting, data analytics, and technology solutions to help clients prioritize customer centricity to drive growth. OSG has worked with global Fortune 1000 companies in the consumer goods, business-to-business, life sciences, and healthcare sectors and is constantly evolving to support more sectors with solutions based in behavioral and cognitive analytics. OSG is headquartered in Newtown, Pennsylvania, and has offices in Bengaluru, India, and Dubai, U.A.E.

Why you’ll love OSG

OSG is leading the CXM and CJM market (estimated at $8 billion) with a highly sophisticated AI/ML platform that helps our clients gain a deep understanding of customer motivation and predicts their next best move for growth. We help companies engage their audience (patients, consumers, etc.) in meaningful ways through data-driven, customized nudges. Our clients include 25+ of the Fortune 500 companies, such as Johnson & Jonson, Kimberly Clark, Baxter Health and many more.

This is an opportunity to make an outsized impact on a rapidly growing company in a rapidly growing market, helping us go from an eight digits revenue company to nine over the course of the next few years. We foster a culture that thrives on both rigorous, academic thinking and a pragmatic, results-driven mindset, where we empower each other to become top leaders in our field.

Position Description

Job Summary:

The Chief Human Resource Officer (CHRO) is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of talent acquisition, succession planning, talent management, change management, organizational and performance management, training and development, and compensation. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors.

Supervisory Responsibilities:

This position is directly responsible for leading managers of the division and indirectly responsible for all employees within the division

Duties/Responsibilities:

Establish and implement HR efforts that effectively communicate and support the company’s mission and strategic vision
Develop HR plans and strategies to support the achievement of the overall business operations objectives
Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues
Work with the company's executive management team to establish a sound plan of management succession that corresponds to the strategy and objectives of the company
Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals
Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective
Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits globally
The position will primarily focus on talent acquisition and development in North America, with an increasing global focus over the first 12 months. This individual will also organize training programs for the internal staff to enhance key skills. The successful candidate will implement structured interview and selection processes and tools, will design and implement mentoring/ coaching techniques, and put formal competency development frameworks in place to achieve the mission of this role
Additional responsibilities include:
- Build a pipeline of qualified candidates that continue into a structured interviewing and evaluation process
- Ensure successful onboarding of new employees, ensure that current employees are developed, and retained, and help standardize review and evaluation processes
- Be responsible for multiple areas of talent development such as competency training, succession planning, and diversity

Requirements

Excellent verbal and written communication skills
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Thorough knowledge of employment-related laws and regulations
Knowledge of and experience with varied human resource information systems
Proficient with Microsoft Office Suite or related software

Education and Experience:

A BS/BA degree from an accredited college/university; MBA or MA/MS in human resources or related field preferred
A minimum of 15 years of HR experience, with at least five years of executive HR experience and at least five years of international HR experience
SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification preferred

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Desired Personality Traits:

High-energy, inspirational, High EQ as well as IQ
Impeccable ethics and strong work ethic
Creative, innovative, able to work in a fast-paced growth environment
Strong executive presence, presentation skills, and attention to detail
Committed to others, service-minded, team-player
Willingness to be accountable on attainment and contribution to the company

Benefits

Competitive base salary
Benefits such as Health Insurance, Dental Insurance, Life Insurance, Short/Long Term Disability, 401K and matching, and Company Holiday/Paid Time Off Package

Optimal Strategix Group, Inc.

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Chief Human Resources Officer (CHRO)