Opportunity and Summary of Position

With the impending retirement of its current Chief Executive Officer (CEO), New Mexico Orthopaedic Associates (NMOA) is seeking a leader who will position their organization for future growth and long-term sustainability. The new CEO will play a critical role in supporting the smooth and efficient operation of this independent orthopaedic practice and has the responsibility for creating and implementing the strategic plan.

Reporting to the President of the practice, the CEO has overall strategic and operational responsibility for identifying and ensuring the organization meets its short and long-term strategic, operational, service, financial and quality performance goals. This executive works closely with the physician partners to articulate the defined mission and vision and to establish strategic direction and operational excellence for the future strength and growth of the group.

The preferred CEO candidate will be a leader that can facilitate strategies that a high functioning management team can support. We seek an innovative leader who is focused on modern healthcare leadership practices and maximizing revenue growth. In addition, the CEO will have the acumen to address and facilitate the operational, financial, and regulatory aspects of healthcare as well as the business development skills to assess potential growth opportunities.

It will be important for this individual to align with and educate the partners on new models of reimbursement and to provide data analytics and valid pro-formas to calibrate future growth and consensus.

Preferred candidates will have demonstrated leadership experience with ancillary expansion, knowledge of healthcare finance and budgeting, and a track record of success in developing, implementing and/or overseeing programs of quality improvement and resource management. We seek a leader who is confident in their abilities and experience, and able to develop relationships, earn trust and inspire others.

The successful candidate will be well-versed in leading and advocating in a time of transformational change in the delivery and financing of healthcare. The CEO will demonstrate a relentless commitment to improvement and excellence. This individual will be a dynamic, thoughtful and results driven executive who will lead NMOA into its next chapter of growth and service.

Duties and Responsibilities

It is expected that all of the duties and responsibilities of the CEO will be performed in a manner that reflects integrity and commitment to patients. The CEO works collaboratively with the physicians and staff to:

· Identify opportunities to enhance NMOA market share and financial position through the development of partnerships, affiliations and growth strategies.

· Create a strategic plan that contains measurable goals and objectives. Communicate the vision for the future and inspire the physicians and employees to work toward that vision.

· Create long-term financial and operational stability for NMOA by developing and achieving financial and operational goals.

· Identify innovative ways to collaborate with physicians and staff for clinical, service, financial, operational and patient satisfaction excellence.

· Assist physicians and clinical staff to continue their education and awareness of key health care issues. Support them in optimizing how they function as a high-performing group.

· Identify innovative and successful ways to recruit and retain physicians that will continue to build prestige in the group and help to drive future growth opportunities.

· Sustain an environment of continuous quality improvement, including the identification of concrete performance measures across the group for clinical, service, financial, operational, management, patient satisfaction, and employee satisfaction.

· Cultivate relationships with internal and external constituents including, but not limited to the physicians, employees, community leaders, politicians and other healthcare and

business leaders who foster collaborative partnerships to ensure NMOA is the state’s orthopaedic partner of choice.

· Ensure the strength of the management team, develop future leaders and emphasize teamwork and collaboration coupled with open, honest and direct communication. Engage in and model appropriate ethical, professional and personal values/behavior. Serve as an exemplary role model for the organization. Ensure effective, collaborative decision-making processes with clearly understood lines of responsibility, authority and accountability.

Candidate Qualifications

The ideal candidate will have the following professional qualifications and personal characteristics:

Education

· There is a strong preference for candidates prepared at the graduate level in Healthcare Administration, Business, Finance or a related field.

· Evidence of continuing management and leadership education.

Experience

· Individuals must have progressive leadership experience, preferably in a private practice orthopaedic management.

· Strong financial and reimbursement experience.

· Knowledge and understanding of medical practice development, business development, group practice operations and physician joint and cooperative ventures.

· Knowledge of healthcare finance and budgeting, and a track record of success in implementing and/or overseeing programs of quality improvement, resource management, and service excellence.

· Experience working with a governing body, ideally in a leadership capacity, having developed understanding of the difference between the role of management and the role of physician owners.

Skills and Characteristics

· Business acumen to address the operational, financial, and regulatory aspects of healthcare. Business development skills that include the creation of new programs and establishing regional referral networks.

· Understands and can drill into the financial details, history of expansion of profitability through a combination of improved revenue cycle, expense control and increased profitability from current and future operations.

· Manage the expansion of new locations as well as the remodeling of current facilities to meet the growing needs of the practice. Working with the Director of Facilities, the President, and the Board of Directors to develop and implement these innovative spaces for the company.

· Can lead an organization through a transformational process, managing resistance and the inevitable conflict that arises from such situations.

· Capable of educating and guiding a team to increased levels of performance. Patient and compassionate approach, but simultaneously holds individuals accountable for their performance.

· Visible, approachable, and transparent. Fosters trust; approach to decision making is inclusive of physician input. Works towards alignment of mutual goals. Solid recruiting and retention skills.

· Able to create relationships with other medical practices, hospital administrators, and surgery center administrators to build resource and referral networks.

· Involved with regional and national professional associations. Keeps self current with national trends in the healthcare industry.

· Comfortable serving as “the face” of NMOA, becoming a visible and active member of the community. Sees the value of and encourages employees and staff to be active community members.

· Skilled listener and communicator at multiple levels, both orally and written, with individuals and groups. A seasoned leader with a collaborative, relational style.

· Is widely trusted; is seen as a direct, truthful individual who can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Goals & Objectives

The new Chief Executive Officer is expected to accomplish several key objectives within the first 12 to 18 months. The following goals represent some of these challenges (not listed in order of priority):

· Establish self as a visible, approachable, trustworthy, team-oriented, credible leader of NMOA by partners, physicians, patients and their families, employees, and other external organizations that interface with NMOA.

· Perform an operational diagnostic and identify and implement opportunities for improvement. Improve the level of accountability at all levels of the organization.

· Hire and create a strong leadership team bringing external talent into the organization at the Director and middle management level.

· Complete the relocation of the Rio Rancho rehab team to a new location. Oversee the redesign of the Rio Rancho space for physicians, physician assistants, DME and imaging. Implement the design of a new space in the basement of Winrock for scheduling, the business office, and medical assistants. Remodel the collaboration zone to clinical space, adding additional x-ray for the clinic.

· Create a positive, performance-based culture that reflects the values of the organization and focuses on quality, safety, satisfaction and financial performance. Work to improve the culture of the organization creating a positive cross team approach focused on quality patient care and service to our customers.

· Identify opportunities to enhance NMOA’s market share and financial position through the development of partnerships, affiliations, growth strategies, etc.

· Identify opportunities for physician partners and how they function as a high-performing, governing group. Support them in optimizing to continue their education and awareness of key healthcare issues.

NEW MEXICO ORTHOPAEDIC ASSOCIATES, PC

New Jobs

Chief Executive Officer