The Position

The President will direct the strategy and day-to-day operations of Netability's Managed IT Services Provider business.

Essential Job Responsibilities:

Grows Managed Services revenue through winning new clients and organic growth with existing clients.
Identifies sales opportunities, manages the sales cycle and sells the Company's managed services offerings to customers through relationship building, identification of needs and effective sales techniques.
Identifies the business and technology needs of our clients to optimize their use of information technology.
Create processes and standards for selection, implementation, and support of client IT systems. Manages the design, build, configuration, and maintenance of the frameworks, tools, and systems for client’s business applications.
Ensures smooth delivery and operation of all IT services by monitoring client satisfaction and systems performance.
Develops, manages, and tracks the annual budget for fiscal goal achievement.
Provides daily direction, guidance, and technical support to staff.
Identifies and creates training programs for staff members. Ensures on-going training plans are completed. Empowers employees to achieve personal and professional goals through hands-on experience and continuous learning.
Recruits staff members.
Monitors system effectiveness and identifies/resolves problems proactively.
Participates in continuous learning and is current in new technology offerings and applications.

Qualifications:

7 years’ experience in Information Technology.
3 years’ experience managing people.
5 years customer service experience, with an exceptional client satisfaction track record.
Experience managing budgets and achieving financial goals.
Cloud services, Disaster Recovery, Cyber Security and Business Continuity knowledge.
Leadership and project management experience with strong understanding of tools and automation frameworks.
Experience in systems automation, virtualization, orchestration, continuous integration, deployment, and implementation.
Knowledge and experience building a secure IT infrastructure and network.
Hands-on experience with all operational activities of the Systems Engineer role.

Education or Certifications:

Bachelor’s Degree in MIS, IT, Business or equivalent combination of education and experience.

Our Company is committed to providing equal opportunity in employment for all people without regard to the following: race, color, religion, age, gender, sexual orientation, marital status, gender identity, national origin, physical or mental disability, service in the military, or any other attribute or characteristic protected by law.

Netability

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