Job Summary

Design, develop, implement, administer, and monitor the organization’s human resource and risk management systems including recruitment, orientation, team member relations, performance management, compensation, talent acquisition, benefit design, labor law interpretation, measurement and reporting, risk management, and policies including CARF certification. Major additional responsibilities are to identify, evaluate, control, and minimize exposure to loss of or damage to physical assets, fidelity losses, and losses resulting from team member injury and liability claims.

Essential Responsibilities

Manage human resources, learning and development, and risk management operations by recruiting, selecting, orienting, training, coaching, and counseling team members to fulfill company’s mission, vison and core values.
Create and lead initiatives that attract, develop, and retain high-potential talent in a dynamic, fast-paced environment.
Develop HR plans for high growth, including driving talent acquisition and organizational development, evaluate and manage compensation/plans/salary structures, and oversee the administration of compensation/benefits and Team Member relations.
Identify key performance indicators for people and talent management functions and assess the success and market competitiveness based on these metrics.
Ensure HR policies and procedures reinforce a high-performing, innovative and mission-driven culture.
Ensure compliance and be the subject-matter expert in regulations, best practices in employment law, human resources and talent management.
Assess coaching and leadership development needs and partner with members of senior leadership to bolster the leadership skills of managers and supervisors.
Direct the creation and administration of a world-class performance management program that provides development and career pathing for Team Members and align with values and mission of the company.
Ensure that HR technology is in place to meet current and future prospective business objectives.
Partner with senior management to enhance a positive, engaged culture that works to assimilate the interest, talents, and contributions of all employees.
Strive to advance people and implement organizational strategies to fulfill the company’s mission, vision, and values.
Foster a diverse, equitable, and inclusive culture. Enhance employee engagement to create a program centered on valuing and optimizing people’s differences and creating a sense of belonging., direct, and oversee the risk management program to ensure the organization meets its goals for asset protection, accident prevention, and cost reduction.
Accepts responsibility for timely preparation of the many various reports, internal and external, necessary for compliance and/or communication of Goodwill’s programs.
Performs other duties as assigned by team leader.

Qualifications

Must have strong oral and communications skills.
Ability to manage multiple projects at a time.
Ability to conceptualize and make improvements through systems alignment.
Strong interpersonal, leadership, and communication skills. Ability to develop and maintain effective working relationships within the organization.
Ability to effectively train and coach team members including people with disabilities and/or other vocational disadvantages.
Ability to problem solve and make decisions independently as required.
Ability to build teams, motivate others, delegate job duties, and hold team members accountable for the completion of responsibilities.
Ability to set, manage, and meet deadlines under changing conditions and circumstances.
Ability to plan strategically.
Thorough knowledge of leadership development, Human Resources, Risk Management policies and procedures.
Ability to bend, reach, stand for extensive periods of time, and lift goods. Must be able to lift up to 40 lbs. individually and more with the assistance of others.
Ability to work side by side as a hands-on leader.

Training & Experience

Relevant BS Degree, MS and professional certification preferred.
Ten or more years of successful experience in human resources management.
Ten or more years of successful experience in business management, preferably in operations with multi-million-dollar revenues and multi-site responsibility.
Proficient in Microsoft Office
Experience in ADP preferred.

Special Requirements

Must be able to work after-hours and weekends.
Must be able to travel locally and nationally.
Must possess a valid driver’s license.

Memphis Goodwill, Inc.

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