About Keystone Agency Partners

Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit:  www.keystoneagencypartners.com .

Senior Vice President – Human Resources

Remote (Northeast, Southeast and Midwest Regions) with travel up to 50%

Job Summary

The Senior Vice President – Human Resources (SVP) will provide executive level leadership and guidance to KAP, at a corporate level and directly with the agencies, and will report to the CEO of KAP. This role is responsible for developing and executing all human resource activities in support of the business needs of the organization, setting, enforcing and evaluating legally compliant human resources policies, procedures, and best practices, facilitating M&A change management, organizational design, employee relations and performance management. The SVP will ensure the organization has the infrastructure and evolves the programs and practices in place to successfully integrate acquired companies and talent as the business remains highly acquisitive.

Job Responsibilities

Provide overall leadership and guidance to the HR function by overseeing benefits, employee relations, HR compliance, policy and procedures, talent acquisition and management, compensation, HRMS, and all aspects of people management.
Lead with an entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
Develop and execute a multi-year people and talent plan to ensure day to day operations are achieved along with supporting fast paced inorganic and organic growth across the enterprise.
Connects and builds strong relationships with cross-functional leadership and agency leadership.
Effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
Develop and execute HR plans to support the achievement of the overall business operations objectives, including a range of scalable HR solutions in support of the growing business.
Partner with all central functions to have end-to-end cohesive processes for mergers and acquisitions.
Establish and implement HR efforts to effectively communicate and support KAP’s strategic vision and values across all agency platforms.
Develop a comprehensive program for recruiting and retention plans to meet the human capital needs of the business.
Must be a “builder” comfortable with a fast growth business which requires ongoing compliance and risk management.
Continually evaluate, design, and scale the enterprise’s approach to all HR processes, technologies, and systems, to fit the needs of the evolving business, making proactive changes as necessary.
Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to executive management.
Partner with executive and agency leadership to manage and mitigate legal risk exposure and ensure regulatory compliance.
Manage a team of direct reports.

Qualifications

Bachelor’s and/or Master’s Degree in Human Resources, Business Organization Development, or a related field, Human Resources Certification preferred (PHR, SPHR, SHRM-CP).
15+ years of business experience.
Experience in a rapidly growing and evolving company.
Demonstrates strong emotional intelligence and an ability to communicate clearly and persuasively.
Strong consultative skills, including relationship building, process skills, and facilitation skills.
Demonstrated ability to be a leader and a “doer”.
Hands-on, execution leader and creative problem solver with a strong work ethic and be willing to do “what it takes” to get the job done.
Multi-site location experience. Insurance distribution a plus.
Familiar with Mergers and Acquisitions with prior experience in diligence, onboarding, change management and integration of employee populations.
Experience with a sales workforce with variable pay and multiple compensation structures.
Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills.
Flexible and able to multitask; can work within a fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and driving for results.
Develop well-structured, clear, and concise communications and presentations.
Able to work with sensitive, confidential information; a high level of demonstrated discretion and judgment.
Experience with ADP Workforce Now, Microsoft Office Suite, and Microsoft Teams preferred.

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KAP Senior Vice President - Human Resources