JOB SUMMARY

The Chief Human Resources Officer/Chief of Staff is responsible the planning, development, and implementation of system-wide initiatives and strategies that support personnel, acquisition and management, employee engagement and customer service. Additionally, this executive supports senior executives at JMA by overseeing internal operations and ensuring the company runs smoothly.

The CRO is responsible for the development and execution of the human resource approach that supports the organizational business plan and strategy. The Chief Human Resources Officer is responsible for overseeing the Human Resources department and all of its functions, including recruitment, orientation, training, benefits management, succession planning, compensation, employee recognition and morale, compliance with state and federal labor laws, staff terminations, conflict resolution and incident documentation, etc. They will assist in the development and implementation of policies and procedures for accomplishing human resources goals and objectives. The Chief Human Resource Officer will provide strategic leadership and will communicate all HR needs and updates to the executive management team.

DUTIES

Develop HR strategy that supports the overall business goals of the company.
Serve as a strategic business advisor to the executive management team and senior management around key organization or management issues.
Develop a strong recruiting and retention strategy – including onboarding and training - to meet the talent needs of the organization. Performance management is a key component.
Evaluate and make recommendations on comprehensive compensation and benefits plans that are fiscally responsible for the organization. Dental and eyes are a high priority.
Provide overall leadership and guidance to the HR department in the areas of recruiting, career development, succession planning, retention, training, compensation and benefits.

Chief of Staff (CoS) is an executive role that supports JMA senior executives by overseeing internal operations and ensuring the company runs smoothly. CoS’ responsibilities including:

Strategic advising: Providing confidential advice on strategic direction and initiatives
Operational management: Overseeing day-to-day activities to ensure they run smoothly
Project management: Leading special projects from conception to completion
Communication: Handling internal and external communications on behalf of the executive team
Relationship building: Maintaining relationships with key stakeholders
Policy development: Developing and implementing organizational policies
Decision-making support: Providing analysis and recommendations to support decision-making
Performance management: Setting key performance indicators to measure and improve team performance

REQUIREMENTS • Mature and ethical business professional with strong organizational, leadership, and management skills. • Ability to multi-task in a fast paced environment with excellent communication skills (verbal, written, and interpersonal). Chief Human Resources Officer • Proficient in Microsoft Office. • Experience with HRIS systems. • Excellent time management skills, conflict resolution, competency with online administrative systems, reading and writing skills. • Ability to display sensitivity, tact and responsiveness in various situations and maintain a high level of confidentiality. • Ability to organize and analyze statistical data and prepare comprehensive reports, as required, to establish and maintain effective working relationships with managers and employees.

EDUCATION Required • BS/BA degree from an accredited college/university • 7+ years of executive level HR experience Preferred • MBA or MA/MS in human resources or related field • SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification • 10+ years HR experience

J. Murphy & Associates

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Chief Human Resources Officer & Chief of Staff