GI Associates, the leading independent provider of comprehensive gastrointestinal care in Central Wisconsin, seeks a highly skilled, experienced Chief Operating Officer (COO) to foster a dynamic, participative culture of teamwork. In collaboration with our Board of Directors and leadership team, our COO provides strategic and operational leadership for our clinics, endoscopic operations, and real estate management. This role ensures the achievement of our corporate mission, clinical and business goals, and legal compliance. Join us in making a meaningful impact on our organization's future.

Position Summary

Collaborates with the board of directors and administrative leaders to develop and execute strategic plans, support financial viability, and promote a culture of excellence in patient care. Supplies strategic and operational leadership for clinic, endoscopic operations, and real estate management resulting in successful accomplishment of corporate mission(s), clinical and business objectives, legal and regulatory compliance. Serves as a positive role model for professional and ethical conduct.

Essential Job Functions and Responsibilities

Strategic Leadership: With the Board of Directors, develops and implements the corporate mission and strategic direction in response to the changing environment and needs of the community.

Develop and communicate a clear vision and mission for the clinic in alignment with its core values.
Collaborate with the board of directors to establish long-term goals and objectives.
Create and implement strategic plans to achieve financial stability and sustainable growth.

Financial Management:

Oversee the financial health or the organization, including budgeting, revenue generation, and cost control.Implements external performance benchmarks and continuously looks to improve organizational efficiency and effectiveness in all aspects of performance including patient and staff satisfaction, and fiscal performance.

Operations:

Provide Operational Leadership direction and support resulting in sustained operational performance, employee engagement, patient services satisfaction, and clinical excellence.
Serves as ambulatory surgery center administrator.
Responsible to provider leadership and direction for the real estate corporation.

Strategic Relationships:

Represents the corporation in external relationships including but not limited to Aspirus, other providers and health systems, third party payers, government and regulatory agencies, legal counsel, accounting and banking entities, professional societies, and suppliers.

Compliance and Regulatory Affairs:

Ensures operations comply with applicable laws, regulations, and healthcare standards. Serves as Compliance Officer.

Staff Development and Management:

Oversees efforts to recruit, develop, evaluate, and retain top leadership, physician, and medical professional team members.
Fosters a positive and inclusive work environment that promotes teamwork, collaboration and employee morale.

Marketing:

Promote services and programs to the community, fostering strong patient relationships and community awareness.

Minimum Qualifications

Education

Master's Degree in healthcare administration, healthcare fiscal management or related field highly preferred.

Experience

A minimum of 7 years of experience in healthcare administration, health care finance or related role. Demonstrated progressive leadership responsibilities.
Previous Endoscopy/ASC management experience preferred.

Competencies Required

Knowledge

Knowledge of the physician group practice and ASC business and clinical performance.
Knowledge of organization's strategic business goals and employee performance objectives.
Strong financial acumen and experience managing budgets and financial performance.
Understanding of basic employment law, accounting and financial fundamentals, and basics of insurance and billing practices.
In-depth knowledge of healthcare regulations, compliance, and industry trends.
Familiar with real estate management and planning requirements.

Skills

Proven history of successful strategic planning and execution in healthcare.
Demonstrated ability to build and maintain positive relationships with administrative leaders, physicians, staff, and community partners.
Possesses interpersonal, communication, and listening skills necessary to deal effectively and courteously with patients, physicians, coworkers, vendors, and all levels of staff.
Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational goals.
Critical thinking skills, considering all aspects of issues and assessing objectively prior to responding.
Excellent communication, negotiation, and people skills. Demonstrates professionalism and respect in all forms of communication and correspondence.
Skills in organizing work, running meetings, delegating assignments, and achieving goals and objectives.
Proficient computer skills including Microsoft Office, Word, Excel, PowerPoint, Adobe Acrobat.

Abilities

Demonstrates passion for delivering high-quality patient care and improving healthcare outcomes.
Exhibits professionalism and sound judgment in all matters as a member of leadership in the organization.Ability to practice integrity by showing an uncompromising adherence to strong moral and ethical principles and values.
Ability to work in a fast paced, multi-tasking environment while managing rapidly changing demands and re-prioritizing as needed.
Ability to establish and maintain effective working relationships with physicians, employees, policy making bodies, third party payers, patients, affiliated entities, hospitals, and the public.
Ability to maintain strict confidentiality of personnel, fiscal, and health information.
Demonstrates flexibility in response to changing regulations, computer systems, insurance rules and other related areas.
Maintain calm atmosphere and offer guidance to staff in a variety of situations.

GASTROINTESTINAL ASSOCIATES, S.C.

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