Description

Position Summary:

Are you an ambitious, community-focused People Operations leader looking to make a meaningful impact in an established, growing community organization? Consider bringing your skills in strategic leadership, employee and volunteer stewardship, and operational excellence to the YMCA, where you'll play a pivotal role in shaping lives and strengthening communities.

The Chief People Officer (CPO) at the YMCA is a strategic leader responsible for shaping and driving the organization's people strategy. This role centers on fostering a culture that aligns with our mission, vision, and values, while ensuring the attraction, development, and retention of top talent. As a member of the Association’s Executive Leadership Team, the CPO collaborates and plays an essential role across all organizational functions.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

Requirements

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Preferred: SHRM OR HRCI certification.
5+ years' experience in HR/People Operations/Talent Management roles, preferably in a nonprofit or community focused organization.
Proven ability to develop and implement HR strategies that drive organizational success.
Strong communication, interpersonal, and leadership skills.
Strategic thinking and the ability to translate vision into action. Commitment to the mission and values of the YMCA and the ability to embody and promote its culture of safety, inclusivity, and compliance.

Essential Functions

Strategic Leadership and HR Planning

Articulate a clear people strategy that supports the YMCA's objectives.
Collaborate with senior leadership to integrate HR initiatives into organizational plans.
Monitor industry trends to ensure competitive talent attraction and retention.

Talent Stewardship

Implement recruitment and development strategies that foster a diverse and skilled workforce.
Design onboarding and training programs that reinforce the YMCA's culture and values.
Leverage and report on internal and external data to inform decision-making.
Develop retention strategies and career paths to support employee growth.

Operational Excellence

Ensure HR processes are efficient, compliant, and aligned with organizational needs.
Oversee payroll, benefits, and leave administration, ensuring competitiveness, accuracy, and legal compliance.
Lead and mentor the HR team, fostering professional development and alignment with strategic goals.

Performance Management and Employee Engagement

Develop and improve performance management frameworks, including goal-setting processes, performance reviews, and feedback mechanisms.
Provide training and support to managers to ensure they effectively coach and develop their teams.
Implement recognition and rewards programs to celebrate employee achievements and contributions.
Measure and, in concert with management, deploy strategies to enhance employee satisfaction, addressing areas of concern and re-doubling areas of strength.
Promote a culture of wellness and work-life balance through wellness programs and flexible work arrangements.

Employee Relations and Inclusion

Serve as point of escalation for employee relations issues, conducting thorough investigations and recommending appropriate resolutions.
Develop and communicate HR policies and procedures in compliance with legal requirements and organizational values.
Foster a culture of open communication and trust, encouraging employees to voice concerns and provide feedback.
Lead the development and implementation of initiatives for Diversity, Equity, and Inclusion (DEI) that foster a workplace reflective of our diverse community. Advance recruitment programs that attract a broad range of talent.
Establish metrics and goals to track progress toward diversity and inclusion objectives.

Volunteer Stewardship

Develop and implement strategies to recruit and retain volunteers to support YMCA programs and initiatives.
Collaborate with program leaders to identify volunteer needs and roles, ensuring alignment with organizational goals.
Establish recognition and appreciation programs to acknowledge the contributions of volunteers and foster a sense of belonging.
Ensure compliance with volunteer-related policies, procedures, and legal requirements, including background checks and safety protocols.

Physical/Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit, reach, and move around the work environment.
Physical ability and stamina to perform the duties as outlined above, including but not limited to extended periods of sitting, standing, walking, bending, stooping, reaching, lifting, and carrying up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Ability to work in an environment that is usually moderate to loud.
Ability to travel and work in multiple locations.
Ability to work a flexible work schedule.

All candidates must have reliable transportation. Job offers are contingent upon completion of a rigorous criminal history background check.

Family YMCA of Marion and Polk Counties

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Chief People Officer